In our “Closed Captioning in Four Simple Steps” article, we touched on how to upload your file, request your caption and edit your caption file. In this article, we’re going to go into more detail about how to edit your caption file.  This is the easiest way to increase the accuracy of the created caption, where you can easily edit all captioned text as well as clean up punctuation.


Step 1: Requesting Your Caption

Before we edit our caption, we must have a caption file associated with our video, the first step is to Request a Caption. As detailed in our “Closed Captioning in Four Simple Steps” article, we first select a video from our Gallery and click the file to bring us to the Media Player Page. Click the “Request Caption” button under the Media Player. As a rule of thumb, we say that each caption file will process in about half the length of the video file. We also suggest first submitting in English for best accuracy.

Request Caption Button Location

After clicking “Request Caption” it will be replaced by “Caption File Processing” until it completes.

Step 2: Editing Your Caption File

Now that our caption has processed, we will notice that the Caption File Processing button has been replaced by “Edit Caption”. We are now able to go through and edit our created file.

To start editing our caption file first click Edit Caption. This will bring you to our caption editor tool. In the caption text box, we can see a second by second breakdown of our video and edit each word of the caption file.


We do not encourage altering the timestamps of your caption file, only the text captioned.

Use the video player to the left of your caption field to watch your video and follow along with the caption text box and your changes.

Step 3: Saving Your Edited Caption File

Once you are satisfied click “Save and Exit” which will bring you back to your Media Player Page. If you would prefer to view your changes in the included media player to the left of the caption text field, hit “Save and Reload” and you will be able to view those changes you just made.


Viewing Past Edits of your Caption File

We also provide the ability to view your caption versions to see changes made either by yourself or a fellow Administrator. You can choose to revert back to a previous version of your caption file as well. If your district has purchased Foreign Language Translation hours then you will be able to request those captions at the bottom of the page.