Most physical encoders will have a field or a place on the device to type in the RTMP address and Stream name. Use the credentials provided in your MyVRSpot account to connect to MyVRSpot’s streaming servers.
Check out this article and video to help you find your streaming credentials. If your account does not have permission to stream, contact your District Administrator to add your account like described in this article.
If you are having problems with entering your credentials for a physical encoder, please contact our Customer Support department at (888) 237-6740, or by email at support@myvrspot.com.
We can setup a webinar or a phone call to help configure these devices if necessary.